Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer a refund or exchange.

To be eligible for a return, your item must be unused and in the condition that you received it. It must also be in its original packaging.

To complete your return, we require a receipt or proof of purchase.

DELAYED OR MISSING REFUNDS (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often a processing time before a refund is posted. If you have completed all of these steps and still have not received your refund, contact us at the following address: joelle@lecubicule.com 

SALE OR PROMOTIONAL ITEMS (if applicable)

Only regular priced items are refundable. Unfortunately, sale or promotional items are not.

EXCHANGES (if applicable)

We only replace items that are initially defective or damaged. If you need to replace yours with the same item, please send us an email at joelle@lecubicule.com and send your article to: 1712, Boulevard des Seigneurs, Terrebonne, Qc, J6X 2J6

You are responsible for paying for shipping costs associated with returning your item. They are non-refundable. If you receive a refund, the cost of return shipping will be deducted.

Depending on where you live, the time it may take for your exchanged product to arrive, may vary.

If you are shipping an item over $75, we recommend using a tracking service or insuring your shipment. We don’t guarantee that we will receive your returned item.

1.1. The term “personal information” means your first and last name or company name, address, email, telephone number, email address or any other confidential information about you.

1.2. The term “confidentiality incident” means the access, use or disclosure not authorized by law to personal information and the loss of personal information or any other breach of the protection of such information.

2. Use of cookies

The Site uses cookies to improve your browsing experience and to collect information about how you use the Site. Cookies are small text files that are stored on your device when you access our Site. They record anonymous data, such as your browsing preferences, the pages you visit, and the interactions you have with our Site.

Cookies are used for analytics, content personalization, and tracking usage trends, which helps us understand how our visitors interact with our Site. This data allows us to optimize our Site to meet the needs of our users. Le Cubicule would like to emphasize that cookies do not generally contain any directly identifiable personal information, and we do not use them to collect sensitive data. If you prefer not to allow the use of cookies, you can disable or manage them via your browser settings. However, please note that disabling cookies may affect certain features of our site.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

Here is a list of cookies that we use. We have listed them here so that you can choose whether you want to opt-out of them or not.

_session_id, unique sessional token, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits.

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Calculates the number of visits to a store by a unique customer.

cart, unique token, persistent for 2 weeks, Stores information about your shopping cart.

_secure_session_id, unique session identifier

storefront_digest, unique token, undefined If the store has a password, this is used to determine if the current visitor has access.

- “Log files” track activity on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files that record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this automatically collected information as “Order Information.”

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

When you place an order through the site, we keep your order information in our files, unless and until you ask us to delete it. Le Cubicule undertakes, subject to its legal retention periods, to destroy or anonymize it to use it for serious and legitimate purposes, unless you consent to the contrary.

Generally, we use the Order Information that we collect to fulfill any orders placed through the Site (including to process your payment information, arrange for shipping of your order, and provide you with invoices and/or order confirmations). Additionally, we use this Order Information to:

communicate with you;

assess potential fraud or risks; and

where this is in line with the preferences you have communicated to us, provide you with information or advertising relating to our products or services.

We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).

The person responsible for the protection of personal information ensures in particular that this policy is respected and that it complies with the applicable regulations, he assumes the management of confidentiality incidents, he handles all requests for access, complaints and rectification of personal information.

Le Cubicule appoints Joëlle Latreille as head of personal information protection.

Contact details: joelle@lecubicule.com 819-217-5445

Le Cubicule does not sell your personal information to third parties.

We share your personal information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about Shopify’s use of your Personal Information, please visit: https://www.shopify.com/legal/privacy.

We also use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or otherwise protect our rights.

As noted above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://about.ads.microsoft.com/fr-fr/ressources/policies/personalized-announcements

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/?c=3&lang=en.

Please note that we do not alter our Site's data collection and use practices when we detect a "Do Not Track" signal from your browser.

At any time, you have the right to withdraw your consent to the communication or use of the information provided to Le Cubicule . You must address your withdrawal of consent in writing to the Privacy Officer.

You may request access to the personal information held by Le Cubicule concerning you at any time. To be considered, your request for access must be made in writing and addressed to the Privacy Officer. The latter can assist you if necessary.

Le Cubicule undertakes to ensure that the person responsible for the protection of personal information responds in writing to your request for access, diligently and no later than 30 days from the date of receipt of the request. Failure to respond within 30 days of receipt of the request will be deemed to have refused to comply with it.

The cubicle undertakes that the person responsible for the protection of personal information will justify any refusal to grant a request and will indicate the provision of the law on which the refusal is based, the remedies available to you and the time limit within which they can be exercised. The person responsible for the protection of personal information can assist you if necessary.

Le Cubicule undertakes to rectify, upon request, the personal information collected if it is inaccurate, incomplete or ambiguous, or if its collection, communication or conservation is not authorized by law.

Your request for rectification must be made in writing by a person providing proof of identity and be addressed to the person responsible for the protection of personal information. The latter can assist you if necessary.

Le Cubicule undertakes to ensure that its personal information protection officer responds in writing to your request for rectification, diligently and no later than 30 days from the date of receipt of the request. Failure to respond within 30 days of receipt of the request will be deemed to have refused to comply with it.

Le Cubicule undertakes that the person responsible for the protection of personal information will justify any refusal to grant a request and will indicate the provision of the law on which the refusal is based, the remedies available to the applicant and the time limit within which they may be exercised. The person responsible for the protection of personal information can assist you if necessary.

When the person responsible for the protection of personal information grants a request for rectification, he or she shall provide, free of charge, to the person who made the request a copy of any personal information that has been modified or added or, as the case may be, a certificate of the withdrawal of personal information or the deletion of such information.

In the interest of transparency, Le Cubicule would like to inform you that you can submit to the Commission d'accès à l'information a request for review of a disagreement relating to the application of a legislative provision concerning access to or rectification of personal information.

Le Cubicule has implemented a protocol for managing a confidentiality incident, which identifies the people who assist the person responsible for the protection of personal information and which provides for the concrete actions that must be taken in the event of an incident. This protocol provides in particular the responsibilities expected at each stage of incident management, including the measures to be taken to ensure data security.

Le Cubicule undertakes to take reasonable measures to reduce the risk of harm being caused and to prevent new incidents of the same nature from occurring if it has reason to believe that a confidentiality incident involving personal information has occurred.

If the incident causes serious harm, Le Cubicule undertakes to notify the Commission d’accès à l’information and any person whose personal information is affected by the incident.

Confidentiality incidents are recorded in a register in accordance with legal requirements.

Le Cubicule reserves the right to modify this Privacy Policy at any time by posting a new Privacy Policy on the Site, without notice or obligation to you or any other person. The collection, use and disclosure of your information by Le Cubicule will be subject to the version of the Privacy Policy that is then posted and in effect.

To learn more about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us by email at joelle@lecubicule.com , or by mail at the following address: 1712, Boulevard des Seigneurs, Terrebonne, Qc, J6X 2J6

This website is operated by Le Cubicule . Throughout the site, we use the terms "we", "us" and "our" to refer to Le Cubicule . This website, including all information, tools and services available from this site, is offered by Le Cubicule to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms of Service”), including those terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including without limitation individuals who are visitors, vendors, customers, merchants, and/ or providers of content.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Any new features or tools which are added to this store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page from time to time for changes. Your continued access to or use of the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. This company provides us with the online e-commerce platform that allows us to sell our products and services to you.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or territory and that you are the age of majority in your state or province or territory and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone at any time and for any reason.

You understand that your content (not including credit card information), may be transferred unencrypted and that this involves (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We assume no responsibility if information on this site is inaccurate, incomplete or outdated. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical data. Historical data is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information contained herein. You acknowledge that it is your responsibility to monitor changes to our site.

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We will not be liable to you or to any third-party for any price change, modification, suspension or discontinuance of the Service.

Some products or services may be available only online through the Website. Quantities of these products or services may be limited and their return or exchange is strictly subject to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of the products that appear at the store. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address and/or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that we believe appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more information, please see our Return Policy.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own discretion and risk and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new services and/or features shall also be subject to these Terms of Use.

Certain content, products and services accessible through our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to compensate anyone for any comments; or (3) to respond to any comments.

7. We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Use.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or intellectual property right. You further agree that your comments will not contain any unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Your submission of personal information through our store is governed by our Privacy Policy. Click here to view our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state law, regulation, rule, or local ordinance; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way to affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, warrant or represent that your use of our Service will be uninterrupted, secure, timely or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Le Cubicule , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. of the possibility that they will occur.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend and hold Le Cubicule and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any laws or rights of a third-party.

In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail or have failed to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part thereof).

Any failure by us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

These Terms of Use, as well as any separate agreements whereby we provide you Services, shall be governed by and construed in accordance with the laws of Quebec.

You can review the most current version of the Terms of Use at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check our website from time to time for changes. Your continued access to or use of our website and the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions regarding the Terms of Use should be sent to us at joelle@lecubicule.com