FAQ
Did you know that all of our rings are made to order? Normally, the production time for our jewelry is about 5 business days. However, during our annual sale, due to the huge number of orders received, this time can be extended up to 4 weeks for orders placed on October 16th, and even possibly up to 6 weeks for orders placed on the 17th. If you are in a hurry, you can add a rush production to your order and it will be ready in 2 to 4 business days.
When it comes to shipping jewelry, regular shipping is free but does not include a tracking number and can take up to 2 weeks. For a small additional fee, you can select Expedited Parcel (2-7 business days) or Purolator (1-2 business days) shipping.
We suggest you order one of our reusable ring sizes ; it will allow you to take the measurement yourself.
same and order your rings afterwards.
You can also order your rings now and choose from the drop-down menu the option "send me a ring sizer by mail" (if you order more than one ring, select the option "To be confirmed" for the following ones. You will only have to confirm your size by email once you receive the ring sizer.
It all depends on what metals you are allergic to! Most people who have allergies to their jewelry react to the poor quality of the materials used. In such a case, Cubicule jewelry will not pose a problem, because we only use quality precious metals and none of our jewelry contains nickel or zinc.
Our jewelry is made primarily of .925 sterling silver.
For gold-colored jewelry, it is laminated gold (yellow or pink), better known as gold filled in English.
Gold filled is made from a tube of 14K gold that is fused by heat and pressure to a brass core. This is a different process from plating and offers a much longer lifespan, among other things because the gold layer is much thicker. The result is therefore much more resistant.
Basically, this process allows you to have jewelry that treats like solid gold, but without paying the price of gold!
Silver, contrary to what some people believe, is always at risk of tarnishing, it is completely normal and easy to clean! It is simply the reaction of silver which oxidizes on contact with air. Not to be confused with the discoloration of certain jewelry made of non-precious metals which literally rub off on the skin.
To prevent them from tarnishing, wear your rings often! The repeated rubbing of rings against your skin and other objects prevents their surface from oxidizing.
When you are not wearing your jewelry, store it in an airtight container away from moisture.
If your jewelry begins to tarnish, simply rub it with a polishing cloth to restore its shine.
Absolutely! You can keep your jewelry on in the shower, when washing your hands, and when sleeping.
However, they can be damaged by chemicals, so avoid direct contact with household products, swimming pools and spas.
Of course, whether it is for an adjustment, an exchange or a refund, contact us at info@lecubicule.com and we will tell you what to do.
Contact us by email at info@lecubicule.com